Welcome to Pashunath Silk. These Terms and Conditions govern your use of our website https://pashunathsilk.com and the purchase of products from our store.

By accessing or using our website, you agree to comply with these Terms and Conditions.

1. Company Information

Organization Name:
PASHUNATHSILK PRIVATE LIMITED

Registered Address:
218, 219 2 FLR Jekorbai Market
Opp Hariom Market, Railwaypura
Ahmedabad, Gujarat 380002
India

Website:
https://pashunathsilk.com

Email:
info@pashunathsilk.com

2. Use of Website

By using this website, you confirm that:

You are at least 18 years of age.
You will provide accurate and complete information when placing an order.
You will not use the website for any illegal or unauthorized purpose.

We reserve the right to refuse service or cancel orders if these conditions are violated.

3. Products and Pricing

We strive to ensure that all product descriptions, images, and pricing displayed on the website are accurate.

However:

Colors of products may vary slightly due to screen settings or lighting.
Product availability may change without notice.
We reserve the right to update prices at any time.

If a pricing error occurs, we reserve the right to cancel the order and notify the customer.

4. Orders and Payments

When placing an order, you agree that:

All information provided is accurate.
Payment must be completed before the order is processed.
Orders may be canceled if payment verification fails.

We use secure payment gateways to process transactions.

5. Shipping Policy

Orders are processed within a reasonable timeframe after payment confirmation.

Shipping timelines may vary depending on:

Delivery location
Courier partner availability
Public holidays or unforeseen circumstances

Customers will receive tracking information once the order is shipped.

6. Return and Refund Policy

At Pashunath Silk, customer satisfaction is important to us.

We offer a 7-day return and refund policy under the following conditions:

Eligibility for Return

Customers may request a return within 7 days of receiving the product if:

The product is damaged
The product has a manufacturing defect
The wrong product was delivered

Return Conditions

To qualify for a return:

The product must be unused
The product must be in its original packaging
All tags and labels must be intact
Proof of purchase must be provided

Non-Returnable Items

Returns will not be accepted for:

Products damaged due to misuse
Products that have been used or washed
Products returned after the 7-day return window

7. Refund Policy

Once the returned item is received and inspected:

If the return is approved, a refund will be processed.
Refunds will be issued to the original payment method.
The refund process may take 5–10 business days depending on the payment provider.

8. Order Cancellation

Orders may be canceled if:

The product is unavailable
Payment verification fails
There is suspicion of fraudulent activity

Customers may contact us if they wish to cancel an order before it is shipped.

9. Intellectual Property

All content on this website including:

Images
Text
Logos
Graphics
Design elements

are the property of PASHUNATHSILK PRIVATE LIMITED and may not be copied, reproduced, or used without permission.

10. Limitation of Liability

Pashunath Silk shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

11. Changes to Terms & Conditions

We reserve the right to update or modify these Terms & Conditions at any time without prior notice.

Changes will be posted on this page.

12. Contact Information

For any questions regarding these Terms & Conditions, please contact us:

PASHUNATHSILK PRIVATE LIMITED

218, 219 2 FLR Jekorbai Market
Opp Hariom Market, Railwaypura
Ahmedabad, Gujarat 380002
India