PASHUNATHSILK PRIVATE LIMITED (“we”, “our”, “us”) operates the website https://pashunathsilk.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or make a purchase from us.
By accessing or using our website, you agree to the terms outlined in this Privacy Policy.
1. Company Information
Organization Name:
PASHUNATHSILK PRIVATE LIMITED
Registered Address:
218, 219 2 FLR Jekorbai Market
Opp Hariom Market, Railwaypura
Ahmedabad, Gujarat
380002
India
Website:
https://pashunathsilk.com
Contact Email:
info@pashunathsilk.com
2. Information We Collect
We collect different types of information to provide and improve our services.
Personal Information
When you place an order, register on our website, or contact us, we may collect the following information:
- Full Name
- Email Address
- Phone Number
- Billing Address
- Shipping Address
- Order and purchase details
- Payment information (processed securely through payment gateways)
Account Information
If you create an account on our website, we may store:
- Username
- Password
- Order history
- Saved addresses
Automatically Collected Information
When you browse our website, we may automatically collect:
- IP address
- Browser type
- Device type
- Pages visited
- Time spent on pages
- Referring website links
This information helps us improve website performance and customer experience.
3. How We Use Your Information
We use the collected information for the following purposes:
- To process and deliver orders
- To communicate order confirmations and shipping updates
- To respond to customer inquiries
- To provide customer support
- To improve our website functionality and services
- To detect and prevent fraudulent activities
- To comply with legal obligations
We do not sell, rent, or trade your personal information to third parties.
4. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to improve your browsing experience.
Cookies help us to:
- Remember your preferences
- Analyze website traffic
- Improve site functionality
- Provide a smoother shopping experience
You may disable cookies through your browser settings, although some website features may not function properly if cookies are disabled.
5. Comments
When visitors leave comments on the website, we collect the data shown in the comments form along with the visitor’s IP address and browser user agent string to help detect spam.
6. Media
If you upload images to the website, you should avoid uploading images that contain embedded location data (EXIF GPS). Visitors to the website may download and extract location data from images available on the website.
7. Embedded Content From Other Websites
Pages on this website may include embedded content such as videos, images, or articles.
Embedded content from other websites behaves in the same way as if the visitor had visited the other website directly. These websites may collect data about you, use cookies, and monitor your interaction with that embedded content.
8. Sharing Your Information
We may share your personal information only when necessary with trusted third parties, including:
- Shipping and courier partners for delivering your orders
- Payment gateway providers for secure payment processing
- Technology service providers that help maintain and operate our website
These service providers are required to keep your information secure and confidential.
9. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy.
Customer information related to orders, accounts, and communications will generally be retained for up to 12 months from the date of the last transaction or interaction with our website.
This retention period helps us:
- Maintain customer service records
- Resolve disputes or issues
- Comply with legal and regulatory requirements
- Maintain transaction history
After this period, personal data may be securely deleted, anonymized, or archived unless it is required for legal, accounting, or regulatory purposes.
If you would like to request deletion of your personal information, you may contact us at:
10. Your Rights Over Your Data
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal data
- Request that we stop processing your personal data
To make such a request, please contact us at:
Certain information may still be retained where required by law or for legitimate business purposes.
11. Data Security
We take reasonable technical and organizational precautions to protect your personal information.
Your data is protected against unauthorized access, misuse, loss, or disclosure through secure systems and standard security practices.
However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
12. Children’s Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
If we discover that personal information from a child has been collected, we will take appropriate steps to remove such information.
13. Changes to This Privacy Policy
We may update or modify this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
Any updates will be posted on this page with the updated revision date.
We encourage users to review this page periodically.
14. Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, you may contact us at:
PASHUNATHSILK PRIVATE LIMITED
218, 219 2 FLR Jekorbai Market
Opp Hariom Market, Railwaypura
Ahmedabad, Gujarat 380002
India
Email:
info@pashunathsilk.com
Website:
https://pashunathsilk.com